Team Oriented Problem Solving

Beyond simply generating hypotheses, you need to verify the root cause with key stakeholders, audits and/or statistical data when possible.After your team has determined the root cause of the problem, you’re now in a position to identify what the best long-term solution is.

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The 8D Problem Solving (Eight Disciplines) approach can be used to identify, correct and eliminate the recurrence of quality problems.

8D is a problem-solving methodology for product and process improvement.

This overview looks at 8D best practices and pitfalls to avoid, helping manufacturers better understand how to use the method to address nonconformances and reduce risk.

Before you take any action to solve the problem, you need a plan to identify the appropriate people and resources for the job.

Brainstorming sessions combined with tools like can help organize ideas based on their relationships and determine the most effective course of action.

It’s worth noting that six steps into the 8D method is when you’re finally ready to implement the corrective action, highlighting the key role of planning in this method.

And that kind of engagement—the kind where people take personal ownership of quality—is only possible when people can see that their actions have an impact.

We’re reshaping the world of archaic paper-based processes like layered process audits (LPAs), 5s, health & safety, Gemba, and mitigation management, all through our intuitive mobile software, Beacon Quality.

For instance, if you fix one piece of equipment, but the same problem could occur on several other machines, the corrective action was not sustainable.

At this step, you’ll want to consider actions such as: After all that work, don’t forget to recognize the team.


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