Problem Solving Process In Management

That is, individuals and organizations must have a problem-solving process as well as specific techniques congruent with individual styles if they are to capitalize on these areas of current research.

Mc Caulley (1987) attempted to do this by first focusing on individual differences in personality and then by presenting four steps for problem solving based on Jung's (1971) four mental processes (sensing, intuition, thinking, and feeling).

They are also likely to value objectivity and to be impersonal in drawing conclusions.

They will want solutions to make sense in terms of the facts, models, and/or principles under consideration.

One conclusion that may be drawn from these investigations is that individual differences in problem solving and decision making must be considered to adequately understand the dynamics of these processes (Stice, 1987).

Attention must be paid to both the problem-solving process and the specific techniques associated with important personal characteristics.

By contrast, individuals with a feeling preference are more likely to consider values and feelings in the problem-solving process.

They will tend to be subjective in their decision making and to consider how their decisions could affect other people.

Each phase of the process includes specific steps to be completed before moving to the next phase.

These steps will be discussed in greater detail later in this paper.

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