6 Problem Solving Steps

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At this stage, you should not pre-judge any potential solutions but should treat each idea as a new idea in its own right and worthy of consideration.

This section of the problem solving process is where you investigate the various factors about each of the potential solutions.

You note down the good and bad points and other things which are relevant to each solution.

Even at this stage you are not evaluating the solution because if you do so then you could decide not to write down the valid good points about it because overall you think it will not work.

By voting for the solutions you will end up with a shortlist of potential solutions.

You may want to increase the depth in the analysis of each idea and vote again on that shortlist to further refine your shortlist.Frequently after the investigation people discover that the problem they really want to answer is very different from their original interpretation of it.When you have discovered the real problem that you want to solve and have investigated the climate into which the solution must fit, the next stage is to generate a number of possible solutions.However you might discover that by writing down its advantages that it has a totally unique advantage.Only by discovering this might you choose to put the effort in to develop the idea so that it will work.In Innovation Toolbox, you can vote using either a Yes/No/Interesting process or on a sliding scale depending on how good the idea is.Sometimes pure facts and figures dictate which ideas will work and which will not.At this stage you should concentrate on generating many solutions and should not evaluate them at all.Very often an idea, which would have been discarded immediately, when evaluated properly, can be developed into a superb solution.You will then end up with one, many or no viable solutions.In the case where you have no solutions that work, you will need to repeat the generation of solutions section to discover more potential solutions.


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